IT Operations Best Practices for Exchange High Availability- A Case Study
The basis of high availability is simple: keep the system or service up and running, and if it goes down, get it up quick. While this basic principle is easy to state, high availability on the exchange platform is out of reach for shops that don’t implement best practices in people and process, and automate them with the right technology. This webinar introduces people and process best practices for managing high availability on Microsoft Exchange, including availability management, service monitoring and control, and incident and problem management.
Speaker:
David Pultorak
Founder and CEO Pultorak & Associates
David is a contributor to and long-time practitioner of the IT Infrastructure Library (ITIL) and Microsoft’s adaptation of ITIL, Microsoft Operations Framework (MOF). David and his colleagues have written several books including: “MOF (Microsoft Operations Framework): A Pocket Guide”, “High Availability” (Prentice Hall PTR, 2000) and the forthcoming, “Best Practices for Microsoft Exchange 2007 (Microsoft Press, 2007)”.
