Telecommunications Services Providers
The Mobility Opportunity
Telecom and utility customers demand prompt service and the highest quality. Your field and maintenance teams play a critical and highly visible role with customers; their performance impacts customer satisfaction and loyalty.
Mobile technology is helping drive innovation in service levels and quality by enabling improved field communications and real-time responses. Decision-makers are able to receive and analyze data from a variety of incoming field sources, monitor service levels, review costs associated with requests and response times and review individual performance levels.
Managing Enterprise Mobility
Customer-facing employees and other field service personnel carry a lot of customer information on their mobile devices. Enterprise applications on your employees’ mobile devices also access sensitive backend corporate data. Mobile devices are especially vulnerable to theft and data loss. Managing the devices, the applications that run on them and the data that is stored and accessed from the devices is important for security, compliance and efficient delivery of services. Citrix XenMobile MDM lets your organization adopt enterprise mobility without sacrificing data security, compliance or usability. It’s the only mobile device management solution that offers end-to-end protection for the mobile enterprise, across mobile devices, apps, network, and data. Citrix XenMobile MDM allows your organization to:
- Disable non-compliant mobile apps in the workplace. Allow field workers to access only authorized apps during business hours. Citrix XenMobile MDM Dynamic Defense lets IT put in place context-aware mobile security that blocks access to resources or applications based on the context (time, location, or combination of the two) of the user to help ensure compliance.
- Lock-down sensitive mobile apps. Segregate apps that access confidential or proprietary data from all other apps running on the employee devices. Mobile App Tunnels provide dedicated, fully-encrypted, fully-auditable, VPN-like connections to secure your mobile apps and data.
- Protect sensitive data. Prevent employees from using their mobile device to forward confidential data to their personal email, download it to their home computer, or synch it to Dropbox.
Mobile Device Management - Sell-through Opportunities
Large enterprises and SMBs alike turn to service provider organizations like yours – their primary channel for IT management decisions. Citrix XenMobile MDM offers easy, turn-key opportunities for telecom and managed services providers to include mobile device management as part of their portfolio of products. With flexible on-premises as well as cloud-based options and best-in-class support services to deploy enterprise mobility solutions, Citrix XenMobile MDM provides you a great opportunity to drive new revenue for your organization. Contact us today to find out how you can offer differentiated and flexible MDM solutions to your customers.