BlackBerry Management

Whether you have a BlackBerry-only or hybrid environment, your challenge is the same: How do you manage mobility within your enterprise in ways that enhance employee productivity and drive top-line growth?

Zenprise MobileManager and Zencloud let you manage, secure, and remotely support BlackBerrys so you can make your users more productive on the go.

Set Your Users Free

With Zenprise, you can give your users a consistently great user experience while saving on IT support costs. Give users their email, apps, and data on their BlackBerry devices so they can be more productive in more places.

But Keep Control

At the same time, BlackBerry management with Zenprise means you have the ability to provision, manage, monitor, and support BlackBerries centrally. With Zenprise, you can:

• Configure BlackBerry settings and policies
• Provision BlackBerries in a role- and policy-based way
• Proactively monitor the real-time health of BlackBerry devices and infrastructure
• Avoid costly downtime by troubleshooting and diagnosing issues remotely
• Locate, lock down, and wipe lost BlackBerrys
• Report on BlackBerry device and service details
• Manage telecom expenses
• Decommission BlackBerrys when employees leave

Zenprise offers the following BlackBerry management capabilities:

Configure	Identify and enroll unmanaged devices Differentiate between employee-owned versus company-issued devices (and establish appropriate configurations and policies for each) Configure device settings and security policies Blacklist and whitelist applications
Provision	Enable user self-service mobile device enrollment Distribute packages of applications and policies by user, role, group, and device type
Secure	Set and enforce passcode policy (simple or complex); ascertain passcode history Monitor all security incidents Enforce security policies, and block non-compliant devices
Support	Provide remote user support; locate, lock, and wipe devices when they are lost or stolen Monitor the real-time health of devices and infrastructure Perform advanced diagnostics to troubleshoot and remediate device and service issues Group VIP devices for increased service-level tracking Pinpoint mobile application problems by examining device version history, memory footprint, status, install date and configuration Remotely connect to and control device screen for instant problem resolution
Monitor	Detect user, device, system, and service issues Maintain application inventory Maintain hardware inventory, including asset details; report on device statistics Report on service details such as roaming, location, user inactivity, and expenses
Decommission	Identify inactive devices Fully wipe devices, returning them to factory settings

Learn More About Zenprise MobileManager