HealthCheck and HealthCheck Plus

Prevention is always the best medicine

IT environments are changing every day and your mobile environment is no exception. Whether it be a new back-end system you're integrating with or an increase in the demand for mobile apps deployed in the enterprise, it’s never a bad idea to take a more holistic look at things. Zenprise’s HealthCheck does just that.

How it happens

The Zenprise HealthCheck Program is delivered remotely via web-based remote access tools by a certified Zenprise expert.  This expert will be assigned to deliver the HealthCheck Program for your organization once you’ve signed up.

The first step is to review your Zenprise installation and configuration. During this review your Zenprise expert will verify that the latest software patches have been installed and that Zenprise licensing and APNS certificates are in order.

Following the installation and configuration review, you will receive proactive mobile device management advice and recommendations.

Learn from the experts

With the HealthCheck you will receive basic administrator training to help refresh your knowledge of Zenprise software. Optionally, with the HealthCheck Plus you will receive our Sys Admin Fundamentals training, a course designed to teach you everything you need to get started with some of the most common steps customers need to take in managing and securing their mobile enterprise. Sys Admin Fundamentals can be scheduled to run before, during, or after the implementation review. This course is taught by an instructor over the web and takes 4 hours to complete. Upon signing up for the HealthCheck Plus you will be provided with enrollment and participation instructions for one participant.

Interested in Leveraging a HealthCheck Program for Your Organization? Inquire Now.

Description	In-Scope (HealthCheck)	In-Scope (HealthCheck Plus)	Out-of-Scope
HealthCheck and HealthCheck Plus
Review Installation and Configuration	•	•
Offer advice and recommendations on configuration according to customers’ needs	•	•
Includes review of ZDM, SMG & ZSM Lite	•	•
Review policies and implementation of enrolled devices	•	•
System Health Check	•	•
Review installation and check latest version and or patches are installed	•	•
Review licensing and APNS	•	•
Knowledge Transfer and Product Training	•	•
Basic Admin training (Consider the Sys Admin Fundamentals class for more detailed training)	•	•
Best practice recommendations	•	•
Sneak peak of future updates and features	•	•
Sys Admin Fundamentals¹		•
Software Upgrades			•
ZDM, SMG or ZSM Lite installation			•
Implementation of configuration recommendations			•
Policy implementation			•

¹ See Zenprise Sys Admin Fundamentals for specific details.