Zenprise MobileManager™
Users carry your enterprise in their pocket. They use their smartphones and tablets to access the corporate network, business applications, and your organization’s crown jewels: your enterprise data. That’s risky. What if they log into your network over an insecure network? Or lose their device? Or download next year’s strategic plan … and then leave the company? What’s required is a mobile device manager that is also secure.
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Manage the Mobile Device Lifecycle
Whether delivered as an on-premise mobile device management server or cloud solution, Zenprise MobileManager lets you manage the device lifecycle across every major platform—iPhone, iPad, Android, BlackBerry, Symbian, and Windows Mobile. And do so with the industry’s easiest-to-use solution.
Secure Enterprise Grade Architecture
- Device Management
- Policy Management
- Application Management
- Service Management
- Expense Management
- Security Management
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Configure
Configure device settings, email and applications, policies, and device and application restrictions.
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Provision
Provision simply and rapidly by enabling user self-service device enrollment and distributing configuration, policy, and application packages in an automated, role-based way over-the-air.
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Secure
Secure devices, applications, the network, and data by setting authentication and access policies, blacklisting and whitelisting applications, enabling application tunnels, enforcing security policies at the gateway, enabling content- and context-aware Mobile DLP, and providing Mobile Security Intelligence.
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Support
Support users by remotely locating, locking, and wiping devices in the event of loss or theft, as well as remotely troubleshooting device and service issues.
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Monitor
Monitor devices, infrastructure, service, and telecom expenses.
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Decommission
Decommission devices by identifying inactive devices and wiping or selectively wiping devices upon employee departure.
Zenprise offers the following management and security capabilities:
| Deploy |
- Deployment choices: on-premise, cloud, or hybrid
- Protect data with a secure architecture (no LDAP or solution data in the DMZ, only three ports open inbound)
- Benefit from a scalable mobile device management server architecture that features industry-standard HA with active-active clustering at all tiers
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| Configure |
- Establish role-based access to administrative console
- Define and enforce allowed device types, OS, and patch levels; support all major device types, including non-C2DM Androids
- Differentiate between employee-owned versus company-issued devices (and establish policies for each); enable auto-tagging from asset or configuration management databases
- Configure packages of policies and applications in an intuitive, mix-and-match way for ease of deployment, ongoing administration, and change management
- Configure device enterprise access, including Wi-Fi, VPN, and APN, and corporate email
- Integrate directly and in real-time with LDAP
- Integrate with certificate services and PKI
- Configure device security such as encryption of data-at-rest and passcodes
- Configure third-party email container for Android devices
- Restrict mobile device resources and applications
- Blacklist and whitelist applications, prevent apps from launching
- Lock and prevent removal of mobile device management profile
- Benefit from common deployment templates and default policies
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| Provision |
- Ensure policy compliance prior to device enrollment
- Enable user self-service mobile device enrollment and provision profiles rapidly
- Distribute mobile applications via an enterprise application store
- Push to and remove mobile applications from devices
- Distribute policies and applications by user, role, group, and device type
- Support Apple Volume Purchase Program with automatic license tracking and account draw-down
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| Secure |
- Enforce passcode policy, including length, complexity, and change parameters; ascertain passcode history
- Enable two-factor authentication
- Remotely locate, track, and lock device; auto-lock device after inactivity period
- Remotely wipe or selectively wipe device; auto-wipe device after failed login attempts
- Block or allow unauthorized or non-compliant devices from corporate network (including unmanaged, jailbroken/rooted, and ones not adhering to the blacklist/whitelist)
- Prevent mobile applications from launching with Mobile Application Control
- Block data synchronization to Apple iCloud
- Grant granular mobile application access and secure app communications with Mobile Application Tunnels
- Gain mobile security visibility with Mobile Security Intelligence; integrate with Security Information and Event Management (SIEM) solutions
- Provide mobile secure document containers and protect sensitive data with Mobile Data Leakage Prevention (DLP)
- Set dynamic, context-aware policies to restrict device resources or wipe secure doc container
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| Monitor and Support |
- Remotely locate and track devices
- Remotely lock, wipe, and selectively wipe devices
- Provide remote support and troubleshoot, including support-to-device VOIP and chat
- Maintain inventory of hardware details, mobile applications, device details and statistics
- Report on service details such as roaming, location, telecom expense and service, and user inactivity; disable voice and data roaming
- Report on user-owned vs. corporate-issued devices
- Report on unmanaged, or rogue, devices, and whether they are allowed or blocked per policy
- Report on mobile incidents and compliance with Mobile Security Intelligence; integrate with Security Information and Event Management (SIEM) solutions
- Support mobile business objectives with advanced mobile application performance, intelligence, and security
- Monitor Zenprise deployment via iPad Admin app
- Provide global 24x7x365 customer service and support with local resources and in local language
- Provide flexible product training options
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| Decommission |
- Identify inactive devices
- Fully wipe devices, returning them to factory settings
- Disable full wipe capability to prevent full wipe from occurring in any instance
- Selectively wipe devices, removing business apps and data while leaving personal data intact
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