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Zenprise generates thousands of detailed resolution instructions for problems detected. The resolution instructions appear in an easy to follow workflow format and are context specific. For example, instructions include actual NETBIOS names of servers experiencing issues, specific paths for files, registry settings, logs, etc. that require changes, actual commands to run for BlackBerry & Exchange ActiveSync diagnostic tools. One need not be a BlackBerry or ActiveSync expert to quickly remediate the hardest of problems—one simply needs to follow the resolution instructions to remediate the problem.
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