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Monitoring tools send a flood of alerts when a problem occurs. Zenprise detects the true underlying cause of these alerts and recommends the appropriate fixes.
» Automated Troubleshooting
» Customized Resolution Plans
» Visual Performance Maps
» Day Zero Integration
» Automatic Setup & Maintenance
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Zenprise automatically troubleshoots across multiple sources including event logs, configuration errors, and performance data to immediately pinpoint underlying causes.
- Real-time, continuous problem detection
- Patented algorithms isolate true causes from symptoms
- Troubleshooting based on best of breed knowledge sources including leading Exchange publications, recognized Exchange experts and Microsoft's Knowledgebase
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Zenprise automatically generates step-by-step action plans to fix the problems in your environment.
- Task instructions customized to local infrastructure including hostnames, IPs, users, etc.
- Resolution instructions displayed as simple, easy-to-read flowcharts
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Zenprise creates performance profiles unique to the behavior of the environment to help predict impending problems and to assist with capacity planning.
- Automatic performance benchmarking, dynamically updated
- Easy to use charts; adjustable time horizons by host
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Zenprise increases the value of the investment made in IT service management solutions by reducing the time spent investigating alerts.
- Integrated with Microsoft Operations Manager, HP Openview, NetIQ AppManager, IBM Tivoli and others
- Automatically generates new tickets in existing incident management systems (e.g. BMC Remedy's ITSM)
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Zenprise eliminates time wasted on installation, configuration and updates.
- Automated discovery of the entire Exchange dependent environment (including AD, DNS, DC, Global Catalogs, Storage groups, etc.)
- Automatic, silent update of problem signatures and resolution plans
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