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Zenprise’s Deep Integration with Operations Manager 2007 Reduces Alert Volume up to 95% and Decreases Troubleshooting Time up to 80%
Fremont, CA - March 28, 2007 — Zenprise, Inc. today announced general availability of the Zenprise Connector for Operations Manager 2007, a solution that extends Microsoft System Center Operations Manager 2007 with advanced diagnostic and troubleshooting capabilities. The deeply integrated solution reduces alert volume and significantly decreases the troubleshooting time associated with application problems.
“Microsoft is committed to working with industry partners who enable our customers to better automate the management of their Blackberry and Exchange environments,” said Larry Orecklin, General Manager of System Center at Microsoft Corp, “Zenprise’s integration enables our mutual customers to extend System Center Operations Manager 2007 to be even more proactive in solving their end-to-end service management problems.”
Zenprise enables system and email administrators to quickly and proactively resolve the most complex issues across their enterprise Exchange and BlackBerry environments. Using patent pending algorithms, Zenprise identifies email issues, pinpoints the root cause, and delivers step-by-step instructions to fix the problem.
The Zenprise Connector for Operations Manager 2007 is available as part of Zenprise 3.0 The integration extends Exchange, Active Directory, Domain Naming System, Internet Information Server, Windows Server Operations Manager management packs with over 5,000 advanced diagnostic tests used to automatically troubleshoot problems. Additionally, context sensitive step-by-step resolution instructions are embedded directly in the Operations Manager console, enabling quicker resolution to email problems.
The Zenprise Connector for Operations Manager 2007 also gives IT professionals the ability to do more with the same resources. By automating the troubleshooting process, Zenprise quickly isolates the true cause of problems across their environment. This frees IT professionals from manual and time consuming troubleshooting tasks. Beta users have experienced up to 80% decreases in troubleshooting time with the integrated solution. “The Zenprise Connector for Operations Manager 2007 gave us much better insight into our Exchange & BlackBerry infrastructure and helped us significantly reduce our troubleshooting time”, said Tom Cody, Director of IT Infrastructure at Giant Industries. “The end result is fewer alerts and a reduction in email-related downtime."
Features of the integrated Operations Manager and Zenprise solution include:
- Context-sensitive step-by-step instructions to resolve problems embedded directly in the Operations Manager console
- Extension of the Exchange, Active Directory, DNS, IIS, Windows Server Operations Manager management packs with over 5,000 advanced diagnostic tests
- Enabling Operations Manager 2007 to troubleshoot problems in the BlackBerry & Exchange environments
- Enabling Operations Manager 2007 to troubleshoot problems in the BlackBerry & Exchange environments
“This integration builds on our strong relationship with Microsoft,” said Jayaram Bhat, CEO of Zenprise. “Zenprise has attained Microsoft Gold Certified Partner status, is a member of the Microsoft Management Alliance, and is part of the Technology Adoption Program for Microsoft Exchange Server 2007 and Operations Manager 2007. We’re committed to enhancing our products to help Microsoft’s customers get the highest possible return from their investment in their Exchange and the Operations Manager environment.”
Zenprise OpsMgr Connector is available today at no additional cost for Zenprise 3.0 customers. For additional information on the solution, please refer to www.zenprise.com/opsmgr.
About Zenprise
Zenprise provides service-management software that delivers real-time, automated diagnosis and resolution of problems across the Microsoft Exchange environment. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Mayfield, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to www.zenprise.com.
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